Privacy policy
At EMDR Treatment we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you use our website or receive services from us.
Information We Collect
We collect information from you when you use our website, contact us, or receive services from us. This may include:
-Personal information such as your name, email address, phone number, and address
-Health information such as your medical history, current symptoms, and treatment progress
-Financial information such as payment details
How We Use Your Information
We use your information to provide services to you, improve our services, communicate with you, and comply with legal requirements. Specifically, we may use your information to:
-Assess your needs and develop treatment plans
-Provide you with EMDR therapy services
-Bill and collect payments for services
-Communicate with you about your treatment and other relevant information
-Improve our services and website
-Anonymised data is used to provide evidence of client progress, indicators of the quality of our service to stakeholders and for marketing purposes
-Comply with legal and regulatory requirements
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
-Other healthcare providers involved in your care, with your consent
-Third-party service providers who help us provide services to you, such as payment processors and email service providers such as Squarespace, HealthCode, Gocardless, docusign, gmail and sharepoint. Please visit their websites to view their privacy policies.
-Government agencies or legal authorities when required by law or to protect our rights and safety
How long to we hold your data
We will hold your data for no longer than is necessary and it will be deleted in a way that follows the law and GPDR.
Your Choices and Rights
You have certain choices and rights regarding your personal information. You can:
-Opt-out of receiving marketing communications from us
-Access, correct, or delete your personal information
-Object to or restrict the processing of your personal information
-Withdraw your consent to our use of your personal information
-To exercise your choices and rights, please contact us using the information provided below.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your information.
Changes to this Policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:
EMDR Treatment Office
T 02035762352, E contact@emdrtreament.co.uk
Registered company number: 14736962
Last updated: [25/04/2023]